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© Nomos

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The Nomos logo and word NOMOS are registered trademarks owned by Nomos and must not be used without the prior, specific written permission of Nomos. If you have a request, please email us – admin@nomos.com.au

Disclaimer

By using this website you accept the following conditions:

  • The information you obtain at this site is not, nor is it intended to be, legal advice. If you are seeking legal advice, please feel free to engage Nomos Legal services. Nomos accepts no responsibility for the completeness or accuracy of any of the information contained on or accessed through this website – https://www.nomos.com.au – and makes no representations about its suitability for any particular purpose. Users should make their own judgements about those matters and/or seek independent legal advice.
  • Nomos makes every effort to ensure that links on this site are kept up-to-date. The currency of the links is dependent upon the owners of those sites letting us know of any changes. If you find a link that does not work, please email us – admin@nomos.com.au
  • To the extent permitted by law, Nomos excludes all liability for loss or damage arising from the use of, or reliance on, the information contained on or accessed through this website whether or not caused by any negligence on the part of Nomos or its agents.
  • Information or materials which are offensive, pornographic, unsuitable for minors’ access or otherwise of a criminal or violent nature may be accessible through this site either as a result of hacking or material placed on linked websites. Nomos makes no representations as to the suitability of the information accessible for viewing by minors or any other person.
  • You assume all risks associated with use of the website, including:
    • risk of your computer, software or data being damaged by any virus which might be transmitted or activated via the website or your access to it;
    • the risk that the content of this website and linked web sites complies with the laws of any country outside Australia.
  • Unauthorised use of this website could result in criminal prosecution.
  • This website is hosted on a web server in Sydney, New South Wales, Australia. These terms are governed by the law in force in New South Wales and any dispute about these terms or the contents of this website are subject to the exclusive jurisdiction of the courts of New South Wales and the courts of appeal from them.

Privacy Policy

Nomos (“us”, “we”, “our”) operates in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act). The APPs are designed to protect the confidentiality of information and the privacy of individuals by regulating the way personal information is collected, used, disclosed and managed. Generally, personal information is information or an opinion relating to an identified, or reasonably identifiable, individual.

This policy explains the types of personal information that we may collect and hold of our clients (“you”, “your”), how that information is used and with whom the information is shared. It also details how you can contact us if you have any queries or concerns about this information.

Why do we collect personal information?
As legal practitioners and registered migration agents providing immigration-related services, we may be required to collect certain personal information, including financial information, from you and from your sponsor or employer, which we may provide to the Australian Department of Home Affairs (DHA), the Administrative Appeals Tribunal (AAT), and other relevant agencies, individuals or bodies.

What personal information do we collect?

The types of personal information we collect about you and any family members impacted by your immigration matter may include:

  • contact information (such as name, address, email address, fax and telephone number)
  • nationality and passport details
  • employment and education history
  • Australian visa and residence history and current status
  • overseas residence history
  • financial status
  • family background
  • marital status and relationship history
  • health status
  • character background and criminal history

Our activities can require us to collect sensitive information. For more details, see the section ‘Sensitive information is subject to greater restrictions’ below.

Nomos may also collect statistical information about visitors to our website. Generally, this information cannot be used to identify particular individuals but in some circumstances, it may include a visitor’s internet protocol address, which could be linked to an individual.

Personal information may be collected by way of forms filled out by you or your family members (including online forms), emails, telephone conversations, online user-generated content, face-to-face meetings and interviews. Where necessary and with your consent, we supplement the information we receive from you with information from third-party sources, such as your sponsor, employer, nominating organisation or government agencies such as DHA or the AAT.

You may in some circumstances have the option of not identifying yourself or using a pseudonym when you deal with us. However, if you choose not to provide the information we need to fulfil your request for a specific service we may not be able to provide you with the requested service.

How do we use and disclose personal information?
Nomos may use and disclose your personal information for the primary purpose of collection, or for reasonably expected secondary purposes which are related to the primary purpose, or for purposes to which you have consented, and in other circumstances authorised by the Privacy Act and the relevant legal professional conduct and practice rules imposed by legal regulatory agencies.

Generally, Nomos may use and disclose your personal information for a range of purposes, including:

  • to provide you with the services that you have engaged us to provide, including but not limited to visa application assistance and other immigration-related matters;
  • respond to your queries or feedback;
  • to provide you with any communications or publications in which we think you might be interested, or which you have requested;
  • to let you know about developments in our procedures, products, services, activities and programs that might be useful to you; and
  • to enable us to comply with our professional standards obligations and requirements as lawyers and registered migration agents.

Disclosure of personal information to other parties
Nomos may disclose your personal information to third parties such as your sponsor, employer or nominating organisation, government agencies and statutory or regulatory bodies as required during the course of provision of services or as expressly consented by you. We may disclose your personal information for the purposes set out above.

We may also disclose your personal information if it is required or authorised by law, where disclosure is necessary to prevent a threat to life, health or safety, or where we are otherwise permitted by the Privacy Act.

We do not sell or license your personal information to third parties without your consent.

Sensitive information is subject to greater restrictions
Some of the information we collect may be ‘sensitive information’, including information or an opinion about your health, racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association or membership of a trade union that is also personal information, among other things.

Nomos will only collect sensitive information that is reasonably necessary to allow us to deliver our services.

Nomos may use and disclose your sensitive information for the primary purpose of collection, or for reasonably expected secondary purposes which are directly related to the primary purpose, or for purposes to which you have consented and in other circumstances authorised by the Privacy Act (e.g. where required or authorised by law to be disclosed, or where disclosure is necessary to prevent a threat to life, health or safety).

Security and management of personal information
Nomos will take reasonable steps to protect the personal information we hold from misuse and loss and from unauthorised access, modification or disclosure. The ways we do this include:

  • limiting physical access to our premises;
  • limiting access to the information we collect about you (for instance, only those of our personnel who need your information to carry out our business activities are allowed access);
  • requiring any third party providers to have acceptable security measures to keep personal information secure; and
  • putting in place physical, electronic, and procedural safeguards in line with industry standards.

If we no longer require your personal information and are not legally required to retain it, Nomos will take reasonable steps to destroy or permanently de-identify the personal information.

Links from our website to other websites
Our website may contain links to third-party websites. We do not operate these websites and therefore are not responsible for the collection or handling of personal information by the operators of these websites.

Accessing the information we hold about you
You have a right to request a copy of the personal information that we hold about you. The APPs provide some exceptions to your rights to receive the information in this regard. To make a request to access this information, please contact us in writing at one of the contact addresses listed below. We will require you to verify your identity and specify what information you require. We may charge a fee to cover the cost of locating, retrieving, reviewing, copying and sending any material requested.

Updating your personal information
We endeavour to ensure that the personal information we hold about you is accurate, complete and up-to-date. Please contact Nomos at one of the contact addresses set out below if you believe that the information we hold about you requires correction or is out-of-date.

All information provided to DHA and other relevant government bodies must be accurate. Serious consequences can apply to inaccurate information provided in support of an immigration matter.

Sending information overseas
Personal information may in limited circumstances be sent overseas, including to:

  • diplomatic missions of the Australian government (e.g. Embassies, High Commissions);
  • foreign government agencies for the purpose of obtaining immigration-related documentation, such as federal police clearance certificates; and
  • third party service providers that assist us with immigration and visa related matters.

Nomos will not send your personal information to a recipient outside Australia without obtaining your consent or otherwise complying with the APPs.

Updates to this Policy
This Privacy Policy will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices and the changing business environment.

Complaints
If you are concerned that we have not complied with applicable privacy laws, you may bring a complaint internally through our complaints process or you may decide to make a formal complaint with the Office of the Australian Information Commissioner, which is the regulator responsible for privacy in Australia.

We will deal with complaints internally as follows:

Step 1: Tell us your concerns

  • If you would like to make a complaint, contact us in writing using the contact information listed below, specifying your concerns

Step 2: Investigation

  • Your complaint will be investigated by a responsible officer of the business
  • A response to your complaint will be provided in writing within a reasonable period

We expect our procedures will deal fairly and promptly with your complaint. However, if you remain dissatisfied, you can also contact the Office of the Australian Information Commissioner to make a formal written complaint: https://www.oaic.gov.au/individuals/how-do-i-make-a-privacy-complaint

Office of the Australian Information Commissioner
GPO Box 5218
Sydney NSW 2001
1300 363 992

Contact us
Any complaints or correspondence in relation to this Privacy Policy should be sent to:
Nomos
Attention: Privacy Officer
Suite 1404
109 Pitt Street
Sydney NSW 2000
Email: admin@nomos.com.au
Phone: (02) 9079 0247

You can read our Consultation Policy here.
You can read our Pro Bono Policy here.

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